F.A.Q'S

 Have a Question?

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Customer Service
At SECONDS WORLD, we are dedicated to providing an exceptional level of customer service. We value your business and patronage and recognized the importance of all your needs and any concerns you may have. We hope you will find this section of our site helpful and informative.

1.     What is a factory 2ND's?

2.     What brands do you sell?

3.     What Products do you sell?

4.     How quickly can you deliver?

5.     What areas do you deliver to?

6.     Do you take away old appliances ?

7.     Do you Install?

8.     Do all your products come with a warranty?

9.     Do you offer extended warranty?

10.   Do you offer a rental option?

11.   Do you have interest free finance?

12.   What methods of payment are acceptable?

1. What is a factory 2ND?

We carry a different variety of product categories which include Factory 2NDS, Carton Damaged, New Run Outs, Factory Refurbished and Supa Buy appliances. They may have a tiny “ding”, or a torn carton, or it may be a brand New Run Out appliance that the manufacturers want to clear. We purchase directly from the manufacturer which lets us pass the HUGE SAVINGS onto you.

SECONDS WORLD FACTORY 2ND appliances are products in perfect working order. They may have a cosmetic blemish or a tiny “ding” incurred during transit, or may have been a showroom display model. All 2NDS WORLD Factory 2ND appliances are purchased directly from the manufacturer.
All with a manufacturers warranty

 SECONDS WORLD CARTON DAMAGED appliances are products in perfect working order. The box or carton may have been torn or marked during transit. All SECONDS WORLD Carton Damaged appliances are purchased directly from the manufacturer.
All with a manufacturers warranty.

SECONDS WORLD NEW RUN OUT appliances are brand new superseded or end of line models. 2NDS WORLD purchase these items at a lower price directly from the manufacturers and pass the savings on to their customers.
All with a manufacturers warranty.

2. What brands do you sell?

You can find all the brands we stock on our products page.

3. What Products do you sell?

You can find all the products we stock on our products page.

4. How quickly can you deliver?

Usually we can deliver to you within 24-48 hours (Subject to availability of stock)

5. What areas do you deliver to?

We deliver to most Melbourne Metropolitan areas (We can deliver to other areas by inquiry. For further delivery enquiries please contact our store.

6. Do you take away old appliances ?

Sorry No we don't.

7. Do you Install?

For further installation enquiries please contact our SECONDS WORLD store.

8. Do all your products come with a warranty?

Yes we do. All SECONDS WORLD appliances do come with a manufacturers warranty.

9. Do you offer extended warranty?

Yes we do. We can offer you up to 5 years warranty.

10. Do you offer a rental option?

Sorry no rental option available

11. Do you have interest free finance?

Sorry we don't offer finance.

12. What methods of payment are acceptable?

We accept Cash and Visa